YOUR EVOLUTION
You've built a thriving business, achieving your current success with your existing setup.
You’ve needed to be agile and your priority has been growing your business while your operations team and processes have served you to date.
Despite your agility and adaptability, your back office and operations have yet to reach optimal performance.
At the heart of your administrative structure, cracks are starting to show, leading to team overwhelm, recurrent errors, lack of trust, and a demotivated workforce.
You’re ready to Do Better.
It’s time to get your operations working seamlessly and thriving alongside the rest of your business.
You're ready to future-proof your business and create an operational system that you’re proud of.
Let’s DO BETTER
Our approach is focused on your business – uncovering its short to long-term goals, priorities, people, cultural dynamics, and areas that are and aren’t working.
We curate a bespoke recommendation for you and if desired, oversee its execution.
The aim? To transform your operations into a thriving function that works seamlessly and grows with you.
Meet your ally, Emilia
With over 20 years of experience working within the admin and operational world, Emilia specialises in creating successful processes and teams that will give you optimum results and scalability.
Emilia’s approach is values and results lead and with a proven track record, Emilia excels in contributing to the success of diverse businesses.
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20+ years’ PA/EA experience serving Founders, Entrepreneurs and HNWI’s
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15+ years' people management experience
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6+ years’ experience of running a successful Virtual Assistant business with an impressive client list and a talented team
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Business Mentor
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Experienced People Manager
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Experienced Trainer
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Recruitment and HR experience
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Extensive operational experience
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Strong EQ and relationship skills
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Exceptional communication skills, especially around change management
DEFINE
We start by getting to know your business – its culture, the way things work, the challenges you're up against, and your goals.
Together, we'll pinpoint the areas that need a closer look, and we'll agree on the specific areas we should focus on.
ASSESS
Next, our team will dive into the details that are calling for attention.
We'll carefully go through your workflows, collaborate with your key stakeholders and team members and assess where there's room for improvement in efficiency, productivity, and overall effectiveness.
RECOMMEND
After our in-depth review, we'll come up with a detailed assessment and recommendation plan.
We'll then chat through our thoughts and observations, and provide you with a comprehensive report that will serve as a detailed guide and roadmap for your next steps.
IMPLEMENT
If you’d like, we'll be ready to turn our suggestions into reality.
We'll work side by side to make sure these improvements are implemented smoothly and bring the results you're aiming for.
We’re here to support you and ensure you’re set up for success.
